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Frequently Asked Questions

Ad Listing

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Accounts

    You can customise your profile by firstly Logging into your account, open your profile page, which can be found in the top right-hand corner of the website page. Click the “Edit Profile” text which is located under your name in your profile page. Then update your details and change your profile picture before clicking the “Update my Info” button.
    Your password can be managed from the profile page. However, If you have forgotten your password, click on "forgot password" on the login screen and follow the prompts.
    Yes, as long as the image complies with Vendo’s Policies. We encourage you to personalise your profile with images that express who you are or your unique brand. Do not forget that your profile image will be visible to all other users or visitors who visit your profile.
    Your profile image can be as large as 1MB and be at least 150 pixels wide x 150 pixels high. With a maximum size of 1200 pixels wide x 900 pixels tall.
    No, refunds are not provided once a package has been purchased. Do note that expiry dates are not applicable for all packages
    Vendo accepts credit card payments at the moment, and all transactions are handled through Paypal. We will incorporate more payment methods as we progress.
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